🚚 Shipping Policy

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Last Updated: July 11, 2026

Order Processing Time
Orders are typically reviewed, packed, and prepared within 1–2 business days. Processing times may be extended during peak periods, holidays, or due to payment reviews, inventory checks, address verification, severe weather, or other unusual operational events.

Shipping Time
Once processing is complete, typical shipping times are:
United States: 2–3 business days
Canada: 3–6 business days
Please note that estimated delivery times are for reference only, as carriers may experience route changes, weather-related issues, service interruptions, peak-season volumes, or scanning delays.

Free Shipping
We offer free shipping.

Shipping Address Accuracy
Customers must provide a complete and accurate shipping address, email address, and phone number when placing an order. We are not responsible for delays, delivery failures, returned packages, or lost packages resulting from incomplete, incorrect, inaccessible, or outdated address information provided by the customer.

Tracking and Delivery
If tracking information is available, we will send it to you after the order ships. There may be a delay before tracking information updates after the shipping label is generated. Packages marked as “Delivered” by the carrier are generally considered delivered unless the carrier confirms a delivery issue.

Lost, Delayed, or Damaged Packages
If your package is lost, delayed, or damaged, please contact us immediately with your order number and carrier details. For damaged items, please retain the item and its packaging and provide clear photos so we can review the issue in accordance with our refund policy.

My package shows as delivered, but I haven’t received anything?
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First, please contact UPS at 1-800-742-5877 (have your tracking number ready) to see if they can help locate the package. In the unfortunate event that the package has been stolen, please contact us at [email protected], and we will do our best to assist you.